AI integration · The flagship

Your product.
Now AI-enabled.

Not an AI wrapper — a production AI team. We design, build, and run LLM features inside your existing product, governed by the same six gates as everything we ship. First AI feature live in under two weeks.

Book a call →See it in production
How we reduce the risk

Add AI without turning your product into an experiment.

The failure mode for AI in production isn't hallucination — it's governance. Products fail when AI features ship without evaluation suites, without fallback logic, without human-in-the-loop checkpoints. Here's how we prevent that.

Feasibility first, hype second

Step one is an AI readiness assessment — your data, your use cases, your constraints. We score each for production viability before committing a single line. Use cases that won't survive real users get cut, in writing, before they cost you anything.

Evaluation harnesses from day one

Every AI feature ships with an evaluation suite: quality metrics, latency baselines, cost envelopes. You don't find out the AI is wrong in user feedback — you find out in the eval before it ships.

Fallback architecture as standard

AI calls fail, models drift, costs spike. Every production AI feature is wrapped in fallback logic — graceful degradation to deterministic behaviour when the AI path fails. Your product keeps working either way.

The six-gate governance pipeline

AI-generated code — including AI feature code — passes the same six gates as everything we ship: quality scan, security scan, architect review, staging. Production AI governed the same way as production software.

End-to-end AI capabilities

Everything between “we should add AI” and shipped.

LLM integration

Claude, GPT, Gemini, or open-source — embedded in your product with prompt architecture, guardrails, and cost controls designed in, not bolted on.

RAG pipelines

Your data, retrieved and grounded: ingestion, chunking, embeddings, vector stores, and evaluation — so answers cite your truth, not the model's guesses.

Agentic workflows

Multi-step agents that take real actions — AI SDRs, support triage, document processing — with human-in-the-loop checkpoints where it matters.

Fine-tuning & custom models

When prompting isn't enough: dataset curation, fine-tuning, and distillation for your domain, benchmarked against the base model before anyone celebrates.

AI-powered features

Search that understands, summaries that hold up, personalization that converts — product features users feel, not a chatbot in the corner.

MLOps & monitoring

Evaluation suites, drift detection, cost and latency dashboards, fallback chains. AI in production is an operations discipline — we run it as one.

How we price it: every AI engagement is scoped per project — we assess your use cases, then commit to a fixed scope and timeline before work starts. See development-pod and fixed-scope options on the pricing page →

Workflow automation

AI Workflow Automation Studio.

Repetitive workflows are the highest-ROI target for production AI. We design, build, and govern AI automations that run inside your existing systems — not as a sidecar SaaS, but as production-grade features your team actually relies on.

Document processing & extraction

Contracts, invoices, intake forms, and clinical documents — structured extraction with human-in-the-loop validation at decision boundaries. Accuracy benchmarked before launch.

AI SDR & lead qualification

Automated lead response, qualification scoring, and omnichannel handoff — WhatsApp, Meta, email. Agents that escalate to humans with full context, not dead-end bots.

Intelligent support triage

Ticket classification, routing, and first-response generation — reducing first-response time and tier-1 volume while keeping humans accountable for edge cases.

Internal knowledge & search

RAG-powered assistants over your internal documentation, wikis, and data stores — answers that cite sources, stay in scope, and stay current as your docs change.

Reporting & analytics copilots

Natural-language query interfaces over your data — business intelligence that non-technical stakeholders can run without waiting on an analyst.

Approval & review workflow agents

Multi-step agentic workflows with defined approval gates — from purchase-order review to compliance sign-off. Fully auditable, with human override at every critical step.

Scope a workflow on a call →
Where it lands

Real problems, real industries.

Real estateAI SDR & omnichannel

Lead qualification, instant WhatsApp/Meta response, and handoff to human agents — the Kenlo LYA pattern, below.

FintechRisk scoring & analysis

Document-grounded risk assessment and anomaly flagging with audit trails regulators can follow.

HealthcareClinical document AI

Intake summarization, coding assistance, and structured extraction — privacy-first, human-verified.

Retail & e-commercePersonalization engines

Recommendations and merchandising that learn from behavior — measured in conversion, not demos.

SaaSEmbedded AI copilot

An assistant inside your product that knows your user's data and your domain — grounded, scoped, safe.

Legal & opsContract & document analysis

Clause extraction, comparison, and review queues that turn days of reading into minutes of checking.

From idea to production AI

No research theatre.

Every step has an exit criterion and a date. If a use case won't survive production, we tell you at step one — not after six months of demos.

01

AI readiness assessment

Your data, your use cases, your constraints — scored for feasibility and ROI before anything is built.

exit: a ranked list of use cases worth building, and the ones that aren't
02

Architecture & stack selection

Model choice, retrieval design, guardrails, cost envelope — decided by architects, written down, challengeable.

exit: an architecture document your engineers can interrogate
03

Prototype & validate

A working slice against real data inside two weeks, with an evaluation suite — not a slideware demo.

exit: measured quality numbers, go/no-go
04

Production integration

Into your actual codebase through the six-gate governance pipeline — security, fallbacks, rate limits, the boring things that make it real.

exit: the feature live for real users
05

Evaluation & optimization

Continuous evals, prompt and retrieval tuning, cost/latency optimization against the baselines from step three.

exit: quality up, cost down, in writing
06

Ongoing AI ops

Drift detection, model upgrades, incident response — 24/7 production support for production-instance issues.

ongoing: your AI keeps getting better after launch
The stack we ship with
ClaudeGPTGeminiLlamaLangChainLlamaIndexpgvectorPineconeWeaviateBedrockVertex AIAzure OpenAIWhatsApp / Meta APIs

Model-agnostic by design — the right model per task, swappable as the frontier moves. Your stack preferences win, as always.

How we're different

Not an AI wrapper. A production AI team.

Production-grade only

If it can't survive real users, real load, and a security review, we don't ship it — and we tell you before building it.

Model-agnostic

We sell outcomes, not a model partnership. The best model for the task today, swapped without rework when tomorrow's is better.

Embedded in your codebase

Your repos, your cloud, your data boundaries — AI features built inside your product by architects who know it, not a sidecar SaaS.

Measured by outcomes

Response quality, conversion, hours saved — every AI feature carries a metric and an evaluation suite from day one.

Our hard stops

What we do not ship. And why that matters.

Saying no to the wrong thing is as important as saying yes to the right one. These are the AI patterns we refuse to ship, regardless of deadline or budget.

Unmonitored AI in production

Any AI feature we build ships with evaluation, monitoring, and alerting. An LLM call without observability is a ticking clock we won't start for you.

AI on datasets we can't audit

If we can't trace the data the AI is grounded in, we won't ship a feature that depends on it being accurate. Garbage in still means garbage out — regardless of the model.

Fully autonomous agents without human oversight gates

Agentic workflows that take real-world actions — send emails, make changes, post content — always include human-in-the-loop checkpoints at decision boundaries. Autonomous doesn't mean unsupervised.

AI features in compliance-sensitive domains without legal review

Healthcare, fintech, legal, and HR use cases involving regulated decisions get a compliance review before architecture. We'd rather slow down at step one than build something that can't legally ship.

LLM integrations without fallback chains

Models have downtime, rate limits, and cost spikes. Every LLM call we write has a fallback path — deterministic, cached, or degraded-but-functional. Your product keeps working when the model doesn't.

Safety questions we get asked

Straight answers on AI governance.

How do you prevent AI hallucinations from reaching production?

Three layers: first, every AI feature has an evaluation suite that tests output quality against labeled examples before any merge. Second, architect review on every AI-generated diff. Third, post-launch drift monitoring that alerts us when output quality degrades. Hallucinations that survive eval and architect review and drift monitoring are rare — and when they occur, the monitoring catches them before they compound.

Who is responsible if an AI feature produces harmful or incorrect output?

We are. Full stop. Architect ownership doesn't end at launch — every AI feature we ship is monitored by the same team that built it. If an output causes a production incident, we investigate, remediate, and update the evaluation suite so it doesn't recur. This isn't in the fine print — it's in how we scope and price every engagement.

Can you guarantee AI accuracy?

No — and anyone who does is selling you something. What we can guarantee: an evaluation framework that establishes your accuracy baseline, a monitoring system that alerts when it degrades, and a team that responds when it does. AI in production is an operations discipline. We run it like one.

In production · Receipt

Kenlo LYA — an AI SDR with full omnichannel, live in Brazil.

For one of Brazil's largest real-estate platforms, we built LYA: an AI sales agent that qualifies leads and responds instantly across WhatsApp and Meta channels, hands off to human agents with full context, and runs inside Kenlo's enterprise platform — built with AI automations across the board, shipped at lightning speed.

This page isn't a capability claim. It's a description of work that's running right now.

AI SDR + omnichannelWhatsApp & Meta integration, instant lead response
Enterprise scaleBuilt for a platform hosting 2M+ properties
Partner since 2022ERP first, then LYA — expertise that compounded
Status● In production · clients actively using it daily

Your first AI feature, live in under two weeks.

One call with an AI architect — not sales. Response within 24 hours. After the architecture call, a ranked use-case list and two-week plan arrive within 4 business hours.

Book a call →