Portfolio / Kenlo LYA

Real estate · AIAI SDR + OmnichannelBrazilIn production

An AI sales agent that never lets a lead go cold.

For Kenlo — one of Brazil's largest real-estate platforms — we built LYA: an AI SDR that qualifies leads and replies instantly across WhatsApp and Meta channels, then hands warm prospects to human agents with full context. It's live, and clients love it.

Engagement2025 – today · active
ScopeAI SDR + omnichannel, end to end
PlatformWeb · WhatsApp · Meta
StatusIn production

What it does

Production AI, not research theatre.

24/7instant lead responseAI SDR
OmniWhatsApp + Meta + CRMone inbox
Autolead qualificationhot / warm scoring
2M+properties on the platformKenlo

LYA is live in production. Built with AI automations across the board, on top of the Kenlo platform Wegile has developed since 2022.

The brief

Real-estate leads go cold in minutes. Kenlo wanted an AI agent that responds the instant a lead arrives — on the channels people actually use — and qualifies them before a human ever steps in.

We built LYA as a true AI SDR: it engages every inbound lead across WhatsApp and Meta, asks the right qualifying questions, scores intent hot or warm, and routes the live ones to agents with the whole conversation attached. The omnichannel layer pulls every conversation into one screen, integrated with the CRM, history preserved.

This is the flagship of how we build now — AI under architect governance, shipped at lightning speed, in production for real clients. Not an AI wrapper: a production AI team.

Every inbound lead, answered in seconds, qualified automatically, handed to a human warm.

The product

One inbox. Every conversation, qualified.

Screens from LYA running in production for Kenlo's real-estate clients. Customer names and phone numbers are blurred — everything else is the live product, untouched.

LYA operations panel
The whole operation on one screen

Credit balance, per-feature consumption, LYA's WhatsApp identity and live lead qualification — the first thing an agency sees when it opens the platform.

Usage metering · Lead scoring
LYA behaviour configuration
Behaviour configured, not prompt-engineered

Each agency sets LYA's persona, opening hours, key policies, qualifying questions and which autonomous functions are switched on — no engineer in the loop.

Agent governance · Per-tenant config
LYA omnichannel inbox
One inbox, every channel, full history

Agents see every lead with its temperature, intent, stage and linked properties — and pick up exactly where LYA left off, including the visits she already scheduled.

Omnichannel · Warm handoff
LYA on WhatsApp
The buyer only ever sees WhatsApp

The same conversation from the lead's side: LYA recognises the property they viewed, sends the full listing with price, rooms and area, and offers a visit — in seconds, in Portuguese.

WhatsApp + Meta · Listing-aware

LYA omnichannel + SDR · in production for Kenlo, Brazil · Wegile, 2026.

How we worked

Speed of response is the whole game.

Challenge

Leads die in minutes

Inbound real-estate leads expect an instant reply on WhatsApp — humans can't cover that around the clock.

Approach

An AI SDR, governed

We built an autonomous agent with AI automations across the board, under architect oversight, integrated into Kenlo's platform and CRM.

Result

Clients love it

LYA is in production and, in Kenlo's words, giving amazing results — the strongest proof of our AI-native model.

The arc

Idea to production, fast.

Late 2025

Built with AI automations

SDR logic, omnichannel integration, WhatsApp/Meta, and CRM wiring — built at lightning speed.

2025

In production

Live for Kenlo's real-estate clients, qualifying and routing leads automatically.

Ongoing

Optimizing

Continuous tuning of qualification and response quality against real conversations.

Under the hood

Model-agnostic, production-grade.

AI SDR / agenticWhatsApp + Meta APIsOmnichannel + CRMLLM automationsReactJSNode.js · NestJSPostgreSQL · AWS RDSAWS LambdaAPI GatewayS3SES

Built as a production AI system — evaluation, fallbacks, and governance around every automated action.

Placeholder — pending client approval
★★★★★

"LYA changed how we handle leads. It responds instantly, qualifies automatically, and our agents only ever talk to warm prospects. The results have been remarkable."

Product LeadershipKenlo

Why it matters

LYA is the clearest proof of how Wegile builds in the AI era.

Real AI, in production, governed by senior architects, shipped fast — for an enterprise client who relies on it every day. This is the model the whole company is built around.

Earned, not pitched.

Kenlo trusted us with LYA because we'd already built their enterprise ERP since 2022. AI work is earned on a track record — and then it compounds.

More proof

Other things we've built.

Want production AI, not a demo? Let's scope your first feature.